NABFINS Customer Service Officer Recruitment 2026

NABFINS has announced an opportunity for the post of Customer Service Officer. The CSO works closely with the branch team and plays an important role in customer sourcing, portfolio growth, verification, field operations, disbursement support and recovery.

The number of vacancies has not been specified in the details provided for this recruitment.

The primary responsibility of a Customer Service Officer is to source customers and increase the sustainable portfolio of the branch.

The CSO has to identify new business locations, source potential customers and support their addition to the branch portfolio. After disbursement, the employee is also responsible for following up with customers and collecting installments on scheduled dates.

The key responsibilities of a NABFINS Customer Service Officer include:

• Sourcing of clients.
• Primary verification of client credentials.
• Conducting Compulsory Group Training.
• Data entry in CRIF.
• Data entry in CMS.
• Accompanying the Branch Manager for Group Recognition Test.
• Accompanying CSE during pre-disbursement activities.
• Ensuring disbursement.
• Generating demand.
• Following up for recovery and undertaking collections.
• Remitting collections in the bank or banks.
• Reporting demand and collection details to ABM/BM.
• Maintaining and filing documents.

• Kerala
• Bihar
• Uttar Pradesh
• Odisha
• Maharashtra
• West Bengal

Also Read: Exim Bank Recruitment 2026 - Apply Online for Deputy Manager & Manager Posts

Candidates applying for the NABFINS Customer Service Officer Recruitment 2026 must meet the prescribed educational, language and field mobility requirements.

NABFINS Customer Service Officer Qualification

The minimum educational qualification is:

PUC/10+2 completed.

Candidates who have completed Higher Secondary or an equivalent 10+2 qualification can apply, subject to the other eligibility requirements.

NABFINS Customer Service Officer Language Requirement

Applicants must have written, spoken and reading command over the local language and English.

This requirement is important because the role involves regular interaction with customers, branch staff and field-level operations.

NABFINS Customer Service Officer Experience

Freshers are eligible to apply for the Customer Service Officer post.

However, candidates with 1 to 3 years of experience in a similar job profile and sufficient exposure to field operations and the target customer population may be preferred.

NABFINS Customer Service Officer Driving Licence Requirement

A valid driving licence and motorcycle are mandatory for the Customer Service Officer role.

The job involves field visits, identifying new business locations, customer sourcing, collection and other branch-related field activities.

Candidates should send their application before 20 September 2026 and avoid waiting until the last day.

The detailed selection process has not been specified in the information provided.

Candidates who submit their resume may be shortlisted by NABFINS based on eligibility, educational qualification, experience, field suitability and other requirements of the Customer Service Officer role.

Shortlisted candidates should follow further instructions communicated by NABFINS regarding the next stages of recruitment.

Interested and eligible candidates can apply for the NABFINS Customer Service Officer Recruitment 2026 by sending their updated resume to the official recruitment email address.

1. Check the NABFINS Customer Service Officer eligibility criteria.
2. Prepare an updated resume containing educational qualification and work experience details.
3. Ensure that your mobile number and email address are correctly mentioned in the resume.
4. Attach the updated resume to the email.
5. Use a clear subject line such as Application for Customer Service Officer (CSO).
6. Send the application to [email protected] ↗.
7. Complete the application process on or before 20 September 2026.

For this recruitment, interested candidates are instructed to send their resume through email.

• Apply Online: Click here ↗
• Official Notification PDF: Click here ↗
• Official Website: Click here ↗ 

Candidates who have completed PUC/10+2 and can read, write and speak the local language and English can apply for the Customer Service Officer post.

Freshers are eligible. Candidates with one to three years of similar field experience may have an advantage. A driving licence and motorcycle are mandatory because the job involves customer visits and other field operations.